Roles And Responsibilities - Headquarters
Executive Director: The Under Seceretary of Defense for Acquisition, Technology,
and Logistics (USD(AT&L)), shall oversee the performance of the Military Postal Service (MPS) and Official Mail Program (OMP)
through the Assistant Secretary of Defense for Logistics and Materiel Readiness. The Secretary
of the Army serves as the DOD Executive Agent (DOD EA) for the MPS and OMP and designated
The Adjutant General of the Army to serve as the Executive Director of the Military Postal Service
Agency, reporting to the Administrative Assistant to the Secretary
of the Army. Operating under the authority, direction, and control of the DoD EA for MPS and OMP for postal and official mail matters,
is responsible for the integration of postal processing, transportation, and distribution procedures worldwide; the implementation of uniform worldwide postal
practices and procedures; and the management and operation of MPSA.
Deputy Director: The Deputy Director is responsible for
the day-to-day operations of the Agency including subordinate Joint Military Postal Activities collocated at USPS International Service Centers (USPS ISC). Provides strategic direction, technical and
procedural guidance, coordination, and assistance for the MPS and OMP to promote compliance with U.S. law and USPS, GSA, and DoD issuances.
Chief, Internal Management Division:
Serves as advisor on administrative programs and objectives
to include: Plan/Implement management support functions; Monitor
all tasking and consolidate responses; Coordinate personnel
matters for assigned personnel for all Services and Army DoD
civilians; Manage the MPSA Individual Mobilization Augmentee
(IMA) Program.
Chief, Operations Division: Interprets United
States Postal Service (USPS) and DoD policy for: Military
Post Office (MPO) operating procedures, Searches and Seizures,
Depredations, Customs, and Claims. Maintains the Military
Post Office Location List (MPOLL). Investigates military mail
problems and responds to complaints/inquires. Coordinates
with USPS in the assigning, opening and closing of military
ZIP Codes.
Chief, Policy and Plans Division: Develops
postal contingency, operations planning, and exercise plans.
Monitors legislative and regulatory matters. Develops postal
agreements between DoD and other agencies. Develops MPS policy,
goals, and objectives. Coordinates public affairs functions.
Develops and interprets MPO user policy. Develops DoD official
mail objectives, policies, procedures and training. Investigates
and responds to complaints/inquires on MPS policies.
Chief, Transportation Division: Coordinates
the integrated Military Mail Distribution Transportation Network.
Maintains military mail delivery standards. Monitors military
mail processing, dispatch, and transportation. Coordinates
with USPS, DoD, and commercial carriers on transportation
issues. Manages transportation cost. Investigates and responds
to military mail transportation complaints/inquires. Responds
to "Express" mail inquires. Official Mail Manager: The incumbent (1) Develops policies
and procedures for Department of Defense use of the postal
services provided by the United States Postal Service (USPS):
(2) represents the DOD on all policy matters; (3) provides
functional direction to the official mail managers of the
DOD Agencies, DOD Field Activities, and the Military Services
(Army, Navy, Air Force, Marines); (4) assures that official
mail procedures in use throughout the DOD are cost-effective;
(5) assures that adequate official mail training is available
to DOD personnel; and (6) assures that knowledge of the
latest advances in mail processing equipment, supplies,
and services is disseminated to DOD personnel.
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